Terms of Service

Last Updated: November 3, 2025

1. Introduction

Welcome to Strawlo. These Terms of Service ("Terms") govern your use of our web app and services. By accessing or using Strawlo, you agree to be bound by these Terms. If you don't agree with any part of these Terms, you may not use our service.

These Terms form a legally binding agreement between you and Strawlo. Please read them carefully before using our platform.

2. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

If you are using Strawlo on behalf of an organization or business, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms refer to both you as an individual and the organization.

3. Eligibility and Account Registration

Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use Strawlo. By creating an account, you confirm that you meet this age requirement.

Account Registration

To access certain features of Strawlo, you need to create an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You may not create an account using false information or on behalf of someone else without permission. We reserve the right to suspend or terminate accounts that violate these requirements.

4. User Responsibilities

As a user of Strawlo, you are responsible for:

  • All content you upload, post, or share through our platform
  • Ensuring your use of the service complies with all applicable laws and regulations
  • Maintaining the security of your account credentials
  • Your interactions with other users and third parties
  • Backing up any important data or content you store on our platform
  • Using the service in a manner that doesn't harm, disable, or impair our systems

You retain ownership of any content you create or upload to Strawlo. However, by using our service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your content solely for the purpose of operating and improving our services.

5. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any laws, regulations, or third-party rights
  • Using the service to transmit harmful, threatening, abusive, or defamatory content
  • Attempting to gain unauthorized access to our systems, other user accounts, or networks
  • Distributing viruses, malware, or any other malicious code
  • Scraping, crawling, or using automated tools to access our service without permission
  • Impersonating another person or entity
  • Interfering with or disrupting the service or servers
  • Using the service for any illegal or unauthorized purpose
  • Collecting or harvesting personal information from other users
  • Reverse engineering, decompiling, or attempting to extract the source code of our platform

Violation of these prohibited activities may result in immediate suspension or termination of your account, and we may report illegal activities to law enforcement authorities.

6. Payments, Subscriptions, and Refunds

Pricing and Plans

Strawlo may offer both free and paid subscription plans. Pricing, features, and availability of plans are subject to change. We will notify you of any material pricing changes before they take effect.

Payment Terms

If you purchase a paid subscription:

  • You authorize us to charge your payment method on a recurring basis according to your chosen billing cycle
  • All fees are non-refundable unless otherwise stated or required by law
  • You are responsible for paying all applicable taxes
  • Payment is due immediately upon purchase or at the start of each billing period
  • Failure to pay may result in suspension or termination of your access to paid features

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period, and you will retain access to paid features until that time. We do not provide refunds for partial months or unused portions of your subscription, except as required by law or at our sole discretion.

Free Trials

If we offer a free trial, we may require payment information to start the trial. Unless you cancel before the trial ends, you will be automatically charged for the subscription when the trial period expires.

7. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of Strawlo—including but not limited to text, graphics, logos, software, design, and user interface—are owned by Strawlo and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our service without our express written permission. You also may not reverse engineer or attempt to extract the source code of our platform.

Your Content

You retain all ownership rights to the content you create and upload to Strawlo. By using our service, you grant us a limited license to use, store, display, and transmit your content solely for the purpose of providing and improving our services.

You represent and warrant that you have all necessary rights to the content you upload and that your content does not violate any third-party rights or applicable laws.

8. Limitation of Liability

To the maximum extent permitted by law, Strawlo and its affiliates, officers, employees, and partners shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions, errors, or security breaches
  • Any damages resulting from your use or inability to use the service
  • Actions of third parties or content posted by other users

In jurisdictions where liability limitations are not permitted, our total liability to you for all claims shall not exceed the amount you paid us in the 12 months prior to the claim, or $100 USD, whichever is greater.

9. Disclaimers

Strawlo is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

  • The service will be uninterrupted, secure, or error-free
  • The results obtained from using the service will be accurate or reliable
  • Any errors or defects will be corrected
  • The service will meet your specific requirements or expectations

You use Strawlo at your own risk. We recommend maintaining backups of your important data and content.

10. Termination

Termination by You

You may terminate your account at any time by contacting us at support@strawlo.com or through your account settings. Upon termination, you will lose access to your account and any associated data.

Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms or our policies
  • Your use of the service creates security or legal risks
  • You engage in fraudulent or illegal activities
  • Your account remains inactive for an extended period
  • We discontinue the service or specific features

Effect of Termination

Upon termination of your account:

  • Your right to use the service immediately ceases
  • We may delete your data and content from our systems
  • You remain liable for any outstanding payments or obligations
  • Provisions of these Terms that should reasonably survive termination will remain in effect

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Accra, Ghana, without regard to its conflict of law provisions. You agree that any disputes arising from these Terms or your use of Strawlo shall be resolved exclusively in the courts located in Accra, Ghana.

If you are a consumer in the European Union or other jurisdiction with consumer protection laws, you may also have rights under local law, and nothing in these Terms affects those rights.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email or through a notice on our platform if the changes are material
  • Give you an opportunity to review the updated Terms before they take effect

Your continued use of Strawlo after the changes take effect constitutes your acceptance of the updated Terms. If you don't agree with the changes, you should discontinue using our service and close your account.

13. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

Email: support@strawlo.com

We're here to help and will respond to your inquiries as quickly as possible.

Thank you for using Strawlo. We're committed to providing you with a great experience while protecting your rights and ours.